FAQ - Support

We have divided our FAQ section into categories to make it easier for you to find what you are looking for. If you are having trouble finding any answers, please contact us on 1300 928 306 for assistance. For further information please click on one of the below links.

• General
• Getting Help
• Technical
• Data Management

1. How do I get trained?

2. How do I get technical assistance and support?

How do I get trained?

Please visit our Implementation page to review training details.

 

 

How do I get technical assistance and support?

There are 2 ways to contact LEAP for support:

1. From LEAP Expedite, you can click on the blue question mark button at the top right hand corner of your matters list.
   
   You will then get an option to Log a Support Call online and this button will take you to the National Helpdesk Portal, where you can tell us what the issue is.
   
   
   
2. Alternatively, you can ring 1800 007 709 to register your issue and the helpdesk will call you back as soon as the first consultant becomes available.