FAQ - General

We have divided our FAQ section into categories to make it easier for you to find what you are looking for. If you are having trouble finding any answers, please contact us on 1300 928 306 for assistance. For further information please click on one of the below links.

• General
• Getting Help
• Technical
• Data Management

1. Is LEAP Expedite suitable for non-lawyers?

2. What about my letterhead?

3. Can I add my own Fields?

4. Can I add and automate my own precedents?

5. Does LEAP Expedite automate all Smokeball forms?

6. Does LEAP Expedite work with the Precedents in the Step-by-Step Legal Practice Guides?

7. How do I have access to the same data on multiple computers?

8. I’m having trouble getting LEAP Expedite working, what can I do?

Is LEAP Expedite suitable for non-lawyers?

No, LEAP Expedite has been written specifically for lawyers and conveyancers and will not be suitable for you otherwise.

 

What about my letterhead?

It is simple to create and edit your firm letterhead in LEAP Expedite including the logo. Once set up, all letters you create will have the same formatting. If you get stuck, just call the National HelpDesk.

 

Can I add my own Fields?

No. Not at this time. But all extant fields can be used in your own precedents.

 

Can I add and automate my own precedents?

Yes, you can easily add your own precedents or modify existing Smokeball precedents to suit your own requirements.

 

Does LEAP Expedite automate all Smokeball forms?

LEAP Expedite automates all forms available on the Smokeball website. Simply log into Smokeball via the link in Expedite, click on Smokeball forms as normal and the relevant data from LEAP Expedite will appear in the form.

 

Does LEAP Expedite work with the Precedents in the Step-by-Step Legal Practice Guides?

Yes, Expedite automates all precedents from all Step-by-Step guides available on Smokeball. Simply log into Smokeball via the link in Expedite, click on the Step-by-Step precedent and the relevant data from Expedite will appear in the precedent.

 

How do I have access to the same data on multiple computers?

Your data is stored on our hosted server which all computers running Expedite connect to. This means that, if you are connected to the server, every time you save information it is sent to the hosted server. This information is available to anyone in your firm.

 

I’m having trouble getting LEAP Expedite working, what can I do?

Give our National Helpdesk a call on 1800 007 709 and we will be happy to help.